We have a range of facilities to help you make the most out of your visit. Weâ€™ll do everything we can to make sure your experience of The Âé¶¹ÊÓÆµ is enjoyable, comfortable, and memorable. If you have any questions prior to your visit, please do contact the Visitor Experience team on firstname.lastname@example.orgÂ who will be happy to be help.
Getting to the Gallery
The nearest tube/train station to The Âé¶¹ÊÓÆµ with step free access is Charing Cross Station. Visit for more information on other step free tube and train stations nearby. In addition to this, the nearest Â facilities are located in Victoria Embankment Gardens, just down from Charing Cross Station.
The Strand Aldwych project has been completed to pedestrianise the area outside of Somerset House to ensure accessibility and safety for the 14 million people who visit each year. The area has been fully flattened to ensure safe wheelchair access, as well as wider footways, new crossings and more green spaces.
If you’re travelling by taxi and need access as close as possible to The Âé¶¹ÊÓÆµ you may enter via Surrey Street and take a left towards The Âé¶¹ÊÓÆµ. Or follow Aldwych around and enter via The Strand via the east. The bollards will lower once the vehicle reaches them in which you can drive up to The Âé¶¹ÊÓÆµ.
See map below.
The entrance to Somerset House, where The Âé¶¹ÊÓÆµ Gallery is housed, is step free with ramp access. As you enter the Somerset House through the arches, The Âé¶¹ÊÓÆµ Gallery entrance is located on the right, where access through the gallery entrance is also step free.
Our closest Disabled Badge parking spaces;
Wellington StreetÂ WC2E 7BB (159.85 METERS). For visiting via the Strand Entrance or New Wing Entrance.
Temple PlaceÂ WC2R 2PH (266.53 METERS). For visiting the Embankment Entrance.
For more Disabled Badge parking nearby please visit
For more information about how to get to Somerset House, please visit
The Âé¶¹ÊÓÆµ Gallery MapDownload The Âé¶¹ÊÓÆµ Gallery Map for 2023
Getting around the Gallery
The gallery collection is displayed across three floors which are accessed via a central staircase. Â There is the gallery lift whichÂ is accessible to wheelchair users and it provides access to all levels, including all galleries, as well as locker facilities, toilets and which are all located on the lower ground floor.
The lift also provides access to the unisex accessible toilet, located on the lower ground floor. The toilet has a functional emergency alarm, coat hook and wall-mounted rails.
If our lift is out of service, we will add a message to our website to inform visitors. Â Should this be the case, please note we have alternative lift provision. This does not serve level 1 and therefore theÂ Medieval gallery and The Gilbert and Ildiko Butler Drawings Gallery are not accessible if the main gallery lift is out of service. If you have access needs, when you book your ticket, you will be asked if you would like to receive an e-mail informing you of any accessibility issues on the day of your visit.
For step free access to the Art CafÃ©, visitors can enter via The Âé¶¹ÊÓÆµ Institute reception doors, which is located next to the entrance to the Art CafÃ©. A member of The Âé¶¹ÊÓÆµ team will be able to guide you to the Art CafÃ© via a separate access door.
For visitors who may require additional mobility assistance, The Âé¶¹ÊÓÆµ Gallery has three wheelchairs available to borrow for the duration of your visit (subject to availability). WeÂ have one Walker walking aid with seat/wheels onsite (subject to availability).
You donâ€™t need to book these in advance â€” simply speak to a member of staff at the Ticket Desk upon arrival.
Folding portable stools are available to visitors. Fixed seating is also available around the Gallery and in the foyer of The Âé¶¹ÊÓÆµ building.
We have a number of lightweight hand-held magnifying glasses available to borrow for the duration of your visit, if required. Please speak to a member of staff at the Ticket Desk and hand back when leaving the Gallery.
Large prints for any of our temporary exhibitions are available on request from our Ticket Desk. Please speak to a member of staff and please hand then back when finished.
Working guide and assistance animalsÂ are welcome at the gallery.Â They should be appropriately trained,Â supervised and kept with you at all times, ideally on a leash.Â Where possible, dog owners should bring their Assistance Dogs UK (ADUK) identification book and animals should wear the appropriate tabards or harness, but this is not a requirement for entry.Â If you plan to visit with an animal other than an assistance dog, please get in touch to discuss your request with us.
Hearing Loops are installed at our ticket office, shop and Art CafÃ©.
We have four sets of adjustable ear defenders at our Ticket Desk, available to borrow for the duration of your visit. Please do ask a member of staff for support.
We have one accessible toilet which is located on the Lower Ground Floor.